Shipping Policy

 

1. Order Processing Time

All orders placed on our website are processed within 1–3 business days after confirmation of payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • In the case of customized ritual kits or special spiritual items, additional processing time may be required.

Customers will receive an order confirmation email or message once the order is successfully placed.

2. Shipping Time

Estimated delivery times may vary depending on the location:

  • Within India: 3–7 business days

  • Remote or rural areas: 5–10 business days

Delivery timelines are estimates and may be affected by external factors such as weather conditions, courier delays, or regional restrictions.

3. Shipping Charges

Shipping charges are calculated based on:

  • Delivery location

  • Weight of the package

  • Courier partner rates

The exact shipping cost will be displayed during the checkout process before payment confirmation.

From time to time, we may offer free shipping promotions on selected orders or order values.

4. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation message/email

  • A tracking number (if available)

You can use this tracking number to monitor the delivery status of your package.

5. Delivery Partners

We work with trusted courier and logistics partners to ensure safe and timely delivery of your orders.

However, once the package has been handed over to the courier service, delivery timelines depend on the courier company’s operations.

6. Delayed or Failed Deliveries

Delivery delays may occur due to:

  • Incorrect shipping address

  • Customer unavailability during delivery

  • Courier service delays

  • Natural disasters or unforeseen circumstances

If a package is returned due to incorrect address or failed delivery attempts, the customer may be required to pay additional shipping charges for re-dispatch.

7. Damaged or Missing Items

If you receive a package that is:

  • Damaged

  • Opened

  • Missing items

Please contact us within 48 hours of delivery with:

  • Order number

  • Photos of the package and items

Our team will investigate and assist you with a suitable resolution.

8. International Shipping

Currently, Shri Narhari Vedic Private Limited may or may not offer international shipping depending on operational availability. If international shipping is available, additional shipping charges, customs duties, and taxes may apply as per the destination country’s regulations.